Certified Secretarial Practice

Certified Secretarial Practice

Course Overview
  • Module 1: Telephone Skills
  • Module 2: Effective Filing System
  • Module 3: Writing Skills
  • Module 4: Communication Skills
  • Module 5: Basic Finance
  • Module 6: Travel Arrangements
  • Module 7: Communication Skills
  • Module8: Professional Skills
  • Module 9: Secretarial & Administrative Role
  • Module 10: Planning and Prioritizing
  • Module 11: Managing Stock
  • Module 12: Meetings
  • Module 13: Conflict Management
  • Module 14: Relationship Management
  • Module 15: Time Management
  • Module 16: Delegation Techniques