Business Problem Solving Training

Course Overview

Develop Critical thinking Skills, fundamentals of problem-solving, and learn how to use problem solving techniques in a team environment.

Course Objectives

Work through the problem-solving process of identifying the problem, generating and implementing a solution, and confirming the elimination of the problem.

Use different critical thinking and information analysis skills such as reasoning, logic, quantitative analysis, and qualitative analysis.

Create and manage problem-solving teams by knowing how to conduct effective meetings and motivate team members. Identify problem-solving techniques in the corporate world by identifying the necessary skills of a problem solver and knowing about different corporate cultures.

Define the basic problem-solving approaches to effectively identify, manage, and solve problems.

Course Duration:

• 2 days

Course Outline

Module 1: Problem solving Basics

• Fundamentals of problem solving
• Discussing problem solving
• Handling problems
• Identifying problems
• Effective problem-solving approaches
• Discussing effective problem-solving approaches

Module 2: Problem solving in the corporate world

• Problem solvers
• Identifying problem solvers and their skills
• The corporate problem-solving culture
• Identifying the corporate culture

Module 3: Problem-solving process

• Identifying problems
• Analyzing the situation
• Gathering information
• Identifying solution criteria
• Committing to a solution
• Generating solutions
• Choosing the best solution
• Implementing a solution
• Confirming problem elimination
• Measuring solution success
• Managing solution project
• Communicating problem-solving changes

Module 4: Critical thinking and information analysis

• Critical thinking
• Developing reasoning skills
• Developing logic skills
• Quantitative analysis
• Discussing quantitative analysis techniques
• Examining financial analysis techniques
• Discussing forecasting techniques
• Qualitative analysis
• Discussing qualitative analysis techniques
• Thinking creatively in problem solving
• Using analogies in problem solving
• Discussing mind mapping

Module 5: Problem-solving teams

• Managing problem-solving teams
• Building a problem-solving team
• Conducting team meetings
• Driving a successful team
• Encouraging team members
• Interacting with team members