Business Problem Solving Training
Course Overview
Develop Critical thinking Skills, fundamentals of problem-solving, and learn how to use problem solving techniques in a team environment.
Course Objectives
Work through the problem-solving process of identifying the problem, generating and implementing a solution, and confirming the elimination of the problem.
Use different critical thinking and information analysis skills such as reasoning, logic, quantitative analysis, and qualitative analysis.
Create and manage problem-solving teams by knowing how to conduct effective meetings and motivate team members. Identify problem-solving techniques in the corporate world by identifying the necessary skills of a problem solver and knowing about different corporate cultures.
Define the basic problem-solving approaches to effectively identify, manage, and solve problems.
Course Duration:
Course Outline
Module 1: Problem solving Basics
- Fundamentals of problem solving
- Discussing problem solving
- Handling problems
- Identifying problems
- Effective problem-solving approaches
- Discussing effective problem-solving approaches
Module 2: Problem solving in the corporate world
- Problem solvers
- Identifying problem solvers and their skills
- The corporate problem-solving culture
- Identifying the corporate culture
Module 3: Problem-solving process
- Identifying problems
- Analyzing the situation
- Gathering information
- Identifying solution criteria
- Committing to a solution
- Generating solutions
- Choosing the best solution
- Implementing a solution
- Confirming problem elimination
- Measuring solution success
- Managing solution project
- Communicating problem-solving changes
Module 4: Critical thinking and information analysis
- Critical thinking
- Developing reasoning skills
- Developing logic skills
- Quantitative analysis
- Discussing quantitative analysis techniques
- Examining financial analysis techniques
- Discussing forecasting techniques
- Qualitative analysis
- Discussing qualitative analysis techniques
- Thinking creatively in problem solving
- Using analogies in problem solving
- Discussing mind mapping
Module 5: Problem-solving teams
- Managing problem-solving teams
- Building a problem-solving team
- Conducting team meetings
- Driving a successful team
- Encouraging team members
- Interacting with team members