Telephone Etiquette

Refine your Telephone Etiquette with Prime Easy Learn Training Institute in the heart of Dubai, UAE.

  • Polished phone interactions for enhanced professionalism.
  • Effective communication and active listening skills.
  • Building a positive image through telephone interactions.
Who Should Attend:
  • Customer service representatives
  • Sales and telemarketing professionals
  • Office and administrative staff
  • Any role involving telephone communication
What’s Covered:
  • Phone Etiquette Basics: Master the fundamentals of professional phone interactions.
  • Effective Communication: Learn to convey messages clearly and courteously.
  • Active Listening: Hone your skills to understand caller needs.
  • Handling Difficult Calls: Manage challenging conversations with confidence.
  • Creating Positive Impressions: Project professionalism and build trust.
  • Problem-Solving: Develop techniques to address caller issues effectively.
Main Features:
  • Expert-led, interactive training sessions.
  • Role-playing and real-life scenarios for practical experience.
  • Individualized feedback for continuous improvement.
  • Access to a comprehensive library of online resources.
Online and Live Options:

Select your preferred learning mode:

  • Online: Flexible, self-paced learning from anywhere.
  • Live: Join us in Dubai for hands-on, immersive training.

Duration: Tailored program duration, ranging from 5 to 10 hours for your convenience.

Why Choose Us:
  • Seasoned trainers with industry expertise.
  • Focused on practical, real-world applications.
  • Proven track record in enhancing telephone etiquette.
  • Convenient location in Dubai, UAE.

Join Prime Easy Learn Training Institute to enhance your telephone etiquette. Make a lasting impact through professional phone interactions, connect with callers effectively, and elevate your image.

Course Information

ScheduleWeek days/Weekend
Frequency2-3 Days a Week

Enquire Now!

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